Chat, broadcasts, forms and customer records for your LINE Official Account, in one workspace.
Messages
Three of us next Saturday
Is the coupon still valid?
Can I change my booking time?
Message to Kenichi Tanaka (Enter for new line, ⌘+Enter or hold to send)Message to Kenichi Tanaka
For every business that talks to customers on LINE
- Beauty salons
- Bodywork & relaxation
- Fitness gyms
- Restaurants
- Schools & tutoring
- Real estate
- Retail
- Hotels & inns
- Healthcare
- Pet grooming
- Photo studios
- Auto service
LINE and web chats land in one inbox, so whoever picks up sees the whole conversation.
LINE and web, one inbox
LINE, web and group chats in one list, split into unhandled and handled so nothing slips.
Messages
Do you have parking?
1Three of us next Saturday
Is the coupon still valid?
Can I change my booking time?
Assignees and statuses
Set who owns each conversation, keep notes on it, and track where it stands.
Prefers weekday mornings. Contact by LINE.
Statuses
Tags
Templates
Save the replies you send often. Everyone at your store can use them.
Message to Kenichi Tanaka (Enter for new line, ⌘+Enter or hold to send)Message to Kenichi Tanaka
Internal chat
Talk it over with @mentions in a channel customers never see.
@Hanako Suzuki Three. I'll reply to him.
Group conversations
Shared conversations for several customers and your staff, with LINE and web members together.
Suggestions only fill the draft. Your staff decide what gets sent.
Answers from a LINE form tag the customer and fill in their profile. After they submit, AI drafts a Google Maps review for them.
- How satisfied were you today?★★★★★Profile · Satisfaction
- How did you hear about us?A friendReferralProfile · Referral source
- Would you like to visit again?YesRepeat
Change the answers, then submit.
Pick tags and see exactly who gets it. Send now or schedule it for later.
Sent to friends who have at least one of the selected tags
- Kenichi TanakaKEVIPRepeat
- Misaki SatoMINewReferral
- Ren TakahashiRERepeatCoupon used
- Sakura ItoSANew
- Yumi YamamotoYUVIP
- Sho NakamuraSHCoupon used
This will be sent to 3 people
Pick tags to change who gets it.
Thanks for being with us! Refer a friend and you'll both get a 500 yen discount coupon. Ask our staff for details.
Layers of protection for customer data, from sign-in to permissions.
Passkeys and Google sign-in
Sign in with Google, or with a passkey unlocked by your fingerprint or face.
Two-step verification
An emailed code confirms it's you. Trusted devices skip it for 365 days.
Permissions
Choose what each staff member can do.
Manage sender profiles
Create, edit, and send broadcasts
LINE Official Account integration
Attempt limits
Limits on password and code attempts block unauthorized sign-ins.
Session control
See signed-in devices and sign out the ones you don't need.
Separate data per store
Other stores can't see your store's data.
Location settings
LINE integration
Configure the connection to your LINE Official Account.